Digital Health Platform

Customize | Integrate | Deploy

Digital Health Platform

Digital Health Platform

Customize | Integrate | Deploy

Trends in Digital Health

Trends in Digital Health

With new limitations to physical consultation, hospitals and healthcare providers are transitioning towards digital platforms for healthcare services and patient assistance.

With the advent of telehealth, healthcare providers are virtualizing major patient touchpoints across the patient journey. Hospitals and Patient Assistance Program (PAP) vendors are implementing telemedicine platforms for connected health services such as patient engagement, video consultation, second opinion (doctor-to-doctor or patient-to-doctor), remote patient monitoring for improved clinical outcomes.

Furthermore, the integration of telehealth platforms with non-clinical functions such as billing, claims and reimbursements, pharmacy, etc. allows hospitals, medical devices, and pharmaceutical companies to streamline healthcare delivery. Regulatory compliant digital healthcare platforms with secure data management and workflow provide technical safeguards against privacy and security threats.

Trends in Digital Health
Opportunities and Challenges for Healthcare Providers

Opportunities and Challenges for Healthcare Providers

Opportunities and Challenges for Healthcare Providers

Transitioning to a digital engagement platform enabled with video consultation, and email or message-based consultation enables improved patient engagement.

Digital transformation of hospitals and PAPs must ensure seamless integration and interoperability of virtual healthcare platforms with existing hospital IT infrastructure. The end-to-end digital healthcare platform could facilitate collaboration between clinical and non-clinical functions leading to improved efficiency and patient experience.

Most of the patient engagement and telemedicine platforms available in the market are technology-bound and are not designed for managing organization-specific workflows. Moreover, the platform must be capable and scalable to onboard, manage, and analyze new medical devices and sensor data for personalized healthcare.

However, digitalization comes with its own unique set of challenges including the need for maintaining and continuously enhancing the complex platform to address the evolving market needs.

Tata Elxsi Digital Health Platform

Digital Health Platform
Features of Digital Health Platform
  • A "Digital Front Door" to all essential telehealth services

  • Appointment scheduling and video conferencing for on-demand doctor consultation

  • A collaborative care network for patients for effective disease management and counseling

  • Support for email, chat, audio, audio-visual over mobile and web apps

  • Technology agnostic platform for HIPAA-compliant cloud and on-premise deployment

  • Seamless integration and interoperability with widely used third-party tools

  • Supports healthcare provider ecosystem of payers, pharmacies, and labs

  • Tracking, monitoring, and refilling of products and reimbursement of bills

  • White-labeling and pluggable integration with existing hospital IT systems and business processes

Differentiators of Tata Elxsi Digital Health Platform

  • Highly customizable platform with configurable features and support for a variety of third-party tools

  • Smooth integration with existing hospital IT infrastructure (billing, insurance, pharmacy, etc.)

  • Seamless deployment on any cloud or on-prem server

  • Easy accessibility to patients and doctors on any device

  • Hassle-free post-deployment maintenance and support services 

Benefits for the healthcare providers

  • Lower implementation expenditure with flexible feature and third-party tool selection

  • Improved performance and efficiency with seamless workflows across hospital IT systems

  • Lower operational cost with cloud-agnostic platform

  • Improved market reach with multi-platform support

  • Lower maintenance and enhancement cost with post-deployment support coverage

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