Tata Elxsi is amongst the world’s leading providers of design and technology services across industries, including Automotive, Broadcast, Communications, and Healthcare. Tata Elxsi is helping customers reimagine their products and services through design thinking and the application of digital technologies such as IoT (Internet of Things), Cloud, Mobility, Virtual Reality, and Artificial Intelligence.

We are seeking dynamic individuals to fill various roles support engineer team, rresponsible for managing and supporting end-user computing, Microsoft 365 services, and core IT infrastructure to ensure reliable, and efficient IT operations across the organization

Key Responsibilities:

• Provide L1 support for desktops, laptops, and mobile devices 
• Manage user lifecycle (onboarding, offboarding, access provisioning) 
• Administer Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) 
• Manage Entra ID, MFA, and Conditional Access 
• Manage Intune / Endpoint Manager for device compliance and deployment 
• Support Windows Server, Active Directory, and file services 
• Perform basic network troubleshooting (LAN/WAN/Wi-Fi) 
• Handle incidents, service requests, and changes via ITSM tools 
• Maintain documentation, SOPs, and audit evidence 
• Support IT projects and deployments 

Skills & Competencies:

• Microsoft 365 Administration 
• Entra ID / Intune / Endpoint Manager /SharePoint/ Exchange / PowerShell (preferred) 
• Windows OS and Office Suite / End Point Central 
• ITSM Tools (Basic) 
• Basic networking knowledge 

Experience:

• 3–8+ years in IT Infrastructure / EUC with experience in large enterprise M365 environments.

Soft Skills:

• Strong troubleshooting and analytical skills 
• Excellent communication 
• Structured and process-driven approach 
• Customer-focused mindset 

Essential Certification:

• Microsoft / M365 Certification (preferred) 
• ITIL (Optional) 
• Hardware /Cloud Certification (Optional)