Business Scenario

AI-Enabled Metadata Tagging for Automated Content Workflows

Multiple screens displaying AI-driven video tagging and analytics

90%

Reliability in Automating Ads

Problem Statement

Traditional content tagging processes for ads, promos, and programs are highly manual, inconsistent, and dependent on human intervention. This creates accuracy gaps in ad/promo transitions, naming conventions, and segment identification. Additional challenges such as video availability, retries, and bitrate issues further impact efficiency. To overcome these hurdles, an AI-enabled metadata tagging system was introduced to deliver real-time, zero-touch automation. The system enhances accuracy, scalability, and operational efficiency while reducing the dependency on human-driven processes.

Solution

The solution leverages multi-level AI engines to automate tagging across ads, promos, programs, and stories. Features include auto-registration and seamless brand master integration, along with EPG-based program identification to ensure accuracy. Built on a scalable infrastructure comprising load balancers, API services, and compute clusters, the system supports high concurrency across multiple channels. Importantly, zero-touch automation liminates manual effort, ensuring seamless in-content ad capture and transition management, while continuously improving model precision and automation.

Representing AI-based metadata tagging automation across broadcast networks.

Impact

The AI-enabled metadata tagging solution achieved 90% reliability in automating ad, promo, program, and story tagging. It enabled zero-touch automation, eliminating manual processes and ensuring real-time scalability. With deployment across 600+ concurrent channels, the system delivers operational efficiency and accuracy at scale. Continuous improvements in AI models further enhance precision, significantly reducing human dependency and enabling broadcasters to achieve consistent, high-quality metadata tagging across content workflows.

Services Rendered

  • Problem Definition and Requirement Analysis​
  • AI Model Development​
  • Data Preparation & Augmentation​
  • Integration with Refrigerator Hardware​
  • MLOps Implementation​
  • Testing & Deployment​
  • Post-Launch Support

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