Image Archive Console

Background and Challenge

Centricity Enterprise Archive is a medical imaging technology used primarily in healthcare organizations. It is used to store, digitally transmit electronic images and clinically-relevant reports securely.

The challenge was to re-envisage functionality of the centricity enterprise archive application through a fully responsive web app. Engagement being an important KPI, we were tasked to create an enhanced user experience, improved efficiency, and usability.

Scope of work

- Evaluation of the existing design, map pain points, goals, and factors of motivation 

- Re-defining the task flow with respect to role-based access

- Card sorting to re-define the information architecture

- Conceptualization and formative user validation

- Responsive design

Solution

We worked closely with the business and technology teams to identify their requirements and product vision. Based on user research we provided a strategic design direction.

Key features

- Easy navigation: The elegant design solution comes with improvised functionality that allows users to navigate effortlessly.

- Content consumption designed consciously: We validated the designs with users to ensure they match to their requirements. The designs implemented were usable and intuitive.

Impact

- The workflow optimization increased the overall productivity and efficiency of users

- The revamped UI resulted in higher customer satisfaction with an enhanced user experience

- Led to an overall reduction in development cost and consistency across product portfolio, as the UI was made using design system components. This in turn resulted in a considerable usage of 3rd party libraries for integrating the UI element during the frontend implementation.

Services Rendered

• Data Visualization
• Healthcare IT
• Imaging Informatics
• Radiology Workflow Tools