Case Study
Tata Steel Safety Leadership Development Centre
Engage | Smarter | Empower

2.5Hrs
Safety Training Cycle Time Reduced by 98.7%
150,000+
Workforce Trained Till Date
95%
Knowledge Retention Rate Boosted from 60%
Background
Tata Steel sought to enhance the effectiveness of its training programme, which was previously reliant on conventional, labour-intensive methods. Given the scale of its operations and the diversity of its workforce, the company aimed to transition towards a more immersive and engaging training solution. The goal was not just to improve knowledge retention, but to provide hands-on exposure to real-world industrial scenarios in a controlled and safe environment aligning with Tata Steel’s vision of ‘Zero Harm’.
Challenge
- The current training method at Tata Steel was laborious and strenuous.
- Training large volume and diverse background of people who came with language barriers, had difficulty to convert theory to practice, was all the more challenging
- Design an innovative experiential learning platform to make the training engaging, increase knowledge retention and give practical exposure to actual working environment in a safe way
- Help Tata Steel achieve its vision of ' Zero Harm'
Solution
- Set up a state-of-the-art Safety Digital Training Centre at Tata Steel Jamshedpur, that would focus around highlighting Safety measures and other related risk areas of working in a steel plant educate officers, employees and contract workers highlighting safety measures, Standard Operating Procedures (SOPs) and other related risk areas of working in a steel plant.
- Create an experiential training platform to make the training engaging, increase knowledge retention and give practical exposure to actual working environment in a safe way



Impact
- The Safety Leadership Development Centre is a completely new and innovative concept in the Manufacturing sector
- Since the launch in March 2020, Tata Steel was able to achieve zero harm through this Safety Centre.
- Every year about 75,000 workers are expected to undergo this experiential training module which would result in a safe workplace and higher retention.
Services rendered
- Conceptualize
- Service, Space & Experience Design
- Technology Integration
- Immersive Content Development (HoloLens based AR experience)
- Project Management
- Fit-out Execution