Turning Transformation Disruption into Strategic Opportunity in Telecom
Arun Satyanarayana, Head of Customer Operations Programs, TPG Telecom, Australia | Rajagopalan Rajappa, CTO, Communication Technologies & Platforms, Tata Elxsi
Aug 21 2025
An insightful webinar featuring Arun Satyanarayana, Head of Customer Operations Programs at TPG Telecom, Australia and RajaGopalan Rajappa, CTO, Communication Technologies and Platforms, Tata Elxsi.
Key Takeaways:
- Disruption as an Innovation Driver: How telecoms can transform disruption into strategic advantage by reimagining employee and customer engagement, and evolving operational models.
- CX-Led Technology Strategy: Why aligning tech investments with customer and employee experience goals is key to delivering impactful value propositions.
- Future-Ready Transformation: Explore how AI, data, modernized OSS, and orchestration systems coupled with emerging technologies like 5G Advanced, 6G, and mobile private networks—can unlock unique value proposition.
