Healthcare Digital Modernization Services
Transforming payer and provider ecosystems with smart digital platforms.
Healthcare Digital Modernization
Healthcare organizations face rising pressure to deliver seamless digital experiences, enhance operational efficiency, and meet regulatory demands. Modernization is essential to enable end‑to‑end digital workflows, real‑time data exchange, and integrated care delivery. Tata Elxsi helps payers and providers transition from fragmented legacy systems to connected, compliant, and insights‑driven digital ecosystems.
Our experts combine AI‑powered analytics, cloud enablement, automation, and design‑led engineering to modernize platforms and improve member and patient journeys. From workflow orchestration to scalable telehealth and remote monitoring implementation, we help organizations build resilient, interoperable, and future‑ready digital health environments.
Carenection - A Telehealth portal to help hospitals offer remote consultations from clinicians
Business Challenge
Payers and providers often struggle with disconnected systems, manual workflows, and complex regulatory requirements that slow collaboration and hinder service delivery. Legacy platforms limit scalability, increase administrative burden, and impact patient and member engagement. Achieving modernization requires unified data exchange, secure cloud architectures, automation, and AI‑driven insights to improve efficiency, compliance, experience, and operational performance.
Here’s How We Help
Modernize Core Platforms
- Transform legacy payer systems with secure, cloud‑native healthcare platform engineering.
- Integrate with EHR‑adjacent systems to enhance provider workflows and interoperability.
Deliver Seamless Digital Experiences
- Enable digital front doors, portals, and mobile apps for intuitive member and patient journeys.
- Use AI‑driven personalization to enhance engagement and real‑time decision‑making.
Accelerate Intelligent Operations
- Implement telehealth and remote monitoring with compliance‑ready frameworks.
- Deploy automation, RPA, and workflow orchestration for improved efficiency.
Technology Modernization Framework
Our ELEVATE modernization framework supports assessment, design, implementation, and optimization for healthcare digital transformation. It includes platform modernization planning, interoperability readiness, cloud‑native architectures, regulatory compliance, automation, and AI‑powered analytics. Agile deployment ensures secure integrations, continuous monitoring, and scalable digital solutions that enhance operations and deliver connected, insight‑driven experiences for payers and providers.
Key Areas: Technology Upgrade | Cloud Enablement | Analytics | Architecture Transformation | UI/UX | Automation
Cloud‑Native Core Modernization
We modernize core payer and provider platforms by migrating legacy systems to cloud‑native architectures and re‑engineering monolithic applications into microservices. Our approach reduces technical debt across claims, member, provider, and utilization management systems while improving scalability, interoperability, performance, and agility to meet evolving regulatory and business demands
Telehealth & Remote Patient Monitoring Enablement
We enable telehealth and remote patient monitoring for payer and provider organizations by supporting virtual specialty care, IoT‑enabled device integration, and hospital‑at‑home models. Integrated with digital patient access systems, our interoperable platforms enable continuous monitoring, proactive intervention, improved care continuity, and better clinical outcomes while reducing inpatient utilization and operational costs.
Digital Workflow Management & Orchestration
We enable digital workflow management and orchestration for payer and provider organizations by automating appeals, grievance handling, benefit coding, and document‑intensive processes. Powered by intelligent document processing using computer vision and NLP, our solutions improve accuracy, accelerate turnaround times, ensure compliance, and drive scalable operational efficiency.
Why Tata Elxsi?
- Deep healthcare expertise integrating cloud, AI, and automation for compliant, scalable modernization programs.
- Proven success modernizing payer and provider platforms across global healthcare ecosystems with interoperability.
- Strong design‑led engineering improving digital experiences, workflows, and patient‑member engagement outcomes.
- Comprehensive telehealth and remote monitoring solutions enabling continuous connected care across environments.
- Robust compliance frameworks ensuring secure, regulation‑aligned digital transformation for long‑term scalability.
Information Hub
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How does Tata Elxsi ensure interoperability and secure data exchange?
We implement healthcare interoperability solutions for providers using standards like FHIR and APIs, supported by cloud-native architectures. Our platforms enable secure, real-time data exchange across EMR, CRM, payer systems, and IoMT devices, ensuring compliance with HIPAA, GDPR, and other global regulations.
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What does digital transformation mean for payers and providers today?
Digital transformation enables modernization of legacy systems using cloud‑native architectures, interoperability frameworks, and AI‑driven insights. It enhances care coordination, streamlines operations, and improves member and patient experiences. Organizations gain real‑time data exchange, automated workflows, and scalable digital platforms aligned with global healthcare standards.
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How does digital modernization improve member and patient experiences?
By enabling digital front doors, mobility solutions, and AI‑driven personalization, the modernized systems reduces friction across touchpoints. Self‑service tools, automated workflows, and real‑time insights enhance satisfaction and engagement, helping organizations deliver intuitive, connected, and consistent digital healthcare experiences.
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How does automation and AI improve healthcare operations?
Automation streamlines administrative processes, accelerates claims workflows, and reduces manual errors. AI enhances prediction, triage, and resource utilization while providing actionable insights. Together, they enable efficient operations with improved accuracy, cost savings, and elevated service quality across payer and provider ecosystems.
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How do telehealth and remote monitoring enhance care delivery?
Telehealth and remote monitoring extend care to homes and underserved regions. Real‑time metrics, automated alerts, and continuous monitoring support early intervention and personalized care. Scalable frameworks enable interoperability and compliance while improving accessibility, outcomes, and care continuity.
